Delivery & Timing
Fulfillment is instantaneous. Operating on our serverless edge architecture, your digital link is generated and dispatched via WhatsApp and Email within minutes of a successful payment capture.
First, check your spam or junk email folder. If you made a typographical error in your WhatsApp number or email address during checkout, please utilize the 'Report a Glitch' module above to verify your identity and redirect the link.
Hosting & Lifespan
Standard digital gifts are securely hosted on our platform for an initial period of 6 months. During this time, the link will remain active and fully accessible.
Yes. You can extend the lifespan of your product via our hosting plans: ₹15/month for the monthly plan, or ₹89/yearly for the annual extension.
Payments & Errors
Absolutely. Forever Link does not process or store financial data. All transactions are routed directly through Razorpay's encrypted gateway via a secure Cloudflare proxy.
If a gateway error occurs (e.g., a bank timeout), the funds are typically auto-reversed by your bank within 5 to 7 business days. If our system logs a Double Billing event, we will issue an immediate refund.